Renting Simplified

The best way to pay your rent is by setting up recurring payments each month to ensure your rent will always be paid on time by the due date.

• On the Home or Payments tab, click Set Up Autopay to create an automatically recurring payment

• If you have saved payment methods those will be displayed, or you can Create a New Payment Method.

• If you are creating a new payment method, you will select the payment method type: Credit or Debit Card or eCheck (direct withdrawal from bank account). You can then enter the associated payment information and click Continue.

• Give the payment a name, select whether you want to pay a fixed amount or your outstanding balance, choose the payment start date.

• Click Create Autopay. You will receive a confirmation email when your payment processes. You can review your autopay details on the Payments tab of your Online Portal.

All tenants are required to have an active  Renter’s Liability Insurance coverage for damage to the landlord’s property for fire, smoke, explosion, backup or overflow of sewer, drain or sump, water damage, and falling objects.
We make it easy for you and purchase a policy on your behalf. If you would rather purchase your own renter’s insurance, submit your policy through tenant portal or email to  [email protected].

*Real Property Management Engage is not a licensed insurance broker. Please refer to the insurance policy for coverage information.

Deposit-Free Technology Is Finally Here: There is no need to tie up your funds. The days of your security deposit money being locked away, collecting dust, are over. Residents who qualify for Obligo are not required to pay a security deposit at some of our homes. Instead, you can give a pre-authorization, allowing your property manager to bill you up to a limited amount, just like a security deposit.

You’re Good For It: Obligo will securely test your bank account and available credit to see if you qualify for the deposit-free option. If you don’t qualify or prefer to pay a conventional cash deposit, you can do so using the same online process.

Don’t Spend It All At Once: Obligo members have used the deposit money they saved to save, invest, or reduce debt.

You’re Still Accountable: If your property manager makes a charge against your pre-authorization, you will be able to pay the balance in installments using the payment method of your choice.

Deposit-Free Living Starts Here: When it’s time to pay your security deposit, you’ll receive a secure link to join Obligo, with more details about this service. For more information, you’re welcome to visit www.myobligo.com

You will receive one set of entry keys to the home, you may make copies at a Minute Key Kiosk or nearby hardware store. You will receive one clicker per parking spot if there is an attached garage or automated neighborhood gate. If there is a mailbox key, you may or may not be provided one. If one is not provided, visit the nearest USPS to request and pay for a new key.

I lost my keys or locked myself out!

During business hours, call our office to arrange a time to pick up a copy of a key. Call a locksmith to help you into the home if it’s after hours.

Some of our rental properties allow pets. Homeowner preferences and insurance policies generally determine what type and how many pets are allowed.

To find a pet-friendly rental home, search the available properties and click Amenities and select Pets Allowed and if desired, select Fenced Yard.

Pet Application

Many Real Property Management rental homes allow pets. If you have a pet, please ask about our pet policy.

We welcome pets in rental homes that allow pets, however, we must ensure tenants are responsible pet owners and respect other residents in the area. Both landlords and tenants should be up-to-date on city ordinances controlling pet ownership and management. The following list of pet ordinances is not exhaustive, but it does cover the main questions pet owners and landlords are likely to have.

Real Property Management’s Pet Restrictions

Each rental home managed by Real Property Management may have unique restrictions for pets depending upon the type, number, and size of the pet. In addition, city pet ordinances limit the number of pets per pet owner, with exceptions for newborn pet litters. Most rental properties do not allow certain breeds of dogs including Dobermans, Rottweilers, Chows, and Pitbulls because property liability insurance policies will not cover injury caused by these breeds. Real Property Management tenants who have pets are asked to maintain their own liability insurance in regard to their pets.

General Rules and Regulations

Most cities and counties have pet ordinances that all Real Property Management clients must abide by as pet owners.  Below are common ordinances, however, check with Animal Control in your local area to make sure you understand and comply with all pet rules and regulations.

Normally, you must register your dog or cat with the city within a certain timeframe of acquisition, and the license tag must always be attached to your pet. Most pet licenses need to be renewed periodically.

Most city ordinances require a pet to be kept on a leash at any time the pet is off its owner’s residence, except when in officially designated off-leash city property. Dogs and cats in heat must be kept in a secure enclosure, preventing their exposure to any free-roaming males.

If your dog bites a person or another animal, city pet ordinances usually require you to notify the police or an animal control officer immediately, and not leave the scene until an officer has authorized you to do so. Always assist the victim as needed and give your contact information to the victim.

City pet ordinances also usually require you to control your dog’s barking at all times, both day and night, and the police have the power to impound your dog if it is barking incessantly and you can’t be reached.

Whether by law or not, tenants should always clean up after their pets as a courtesy to others and the surrounding property.

We conduct maintenance evaluations periodically throughout the year to help prevent future maintenance issues and check for a healthy living environment for our residents.

Do I need to be home during the evaluation?
Yes. One person 18 years of age or older must be present.

How do I prepare for the maintenance evaluation?
Look at your lease and make sure you are up to date on all maintenance.
Some examples:

• Clean your home
• Replace all light bulbs, make sure your air conditioning filter is changed, and smoke detectors are working
• The sink is clear to check the garbage disposal
• Kennel your pets

We have light bulbs that aren’t working and smoke/CO2 detectors that ran out of batteries, will you change those out?
Per your Texas Lease Agreement, light bulbs and smoke/CO2 detector batteries are the responsibility of the tenant. With that said, yes, if we will change dead bulbs/batteries for you and charge them to your account.

Everything is working great. What if I don’t need an evaluation?
Per your Texas Lease Agreement, we are granted access to survey and review the property’s condition and to take photographs to document the condition. Failure to make the property accessible may result in a trip charge to you and could result in an eviction if you do not comply.

I have an issue with the home. Should I tell you about it during the evaluation?
It might be too late. Tell us now by opening a maintenance request.